Refund policy
At ManPunchPOD, we want you to be happy with your order. If your item arrives damaged, defective, or different from what you ordered, please contact us and we will help resolve the issue.
1. How Do I Request a Return or Refund?
If there is a problem with your order, please contact us at manpunchpod@gmail.com within 14 days of delivery.
Please include:
- Your order number
- A description of the issue
- Clear photos or videos showing the item and the problem
- Photos of the packaging if the item was damaged during delivery
We will review your request and provide instructions for the next steps.
2. When Is a Return, Replacement, or Refund Available?
We can assist you if:
- Your item arrives damaged or defective
- You receive the wrong product
- You receive the wrong size, color, or variant compared with your order
- The product you receive is materially different from the item you ordered
Please contact us before returning any product.
3. When Are Returns Not Accepted?
Because our products are prepared or produced after an order is placed, we generally cannot accept returns for:
- Change of mind
- Ordering the wrong size, color, or variant
- Providing an incorrect or incomplete shipping address
- Items that have been used, altered, or damaged after delivery
- Free gifts or promotional items
This does not affect any rights you may have under applicable consumer protection laws.
4. How Do Returns Work?
Do not send an item back before contacting us.
If your return is approved, we will provide return instructions and the appropriate return address by email.
For an error caused by us, such as receiving a damaged, defective, or incorrect item, we will provide an appropriate resolution and will not require you to pay return shipping costs when a physical return is required.
For any other return that we agree to accept, return shipping costs may be the customer's responsibility. We will confirm this with you before the item is returned.
5. Exchanges and Replacements
If you receive a damaged, defective, or incorrectly fulfilled item, please contact us within 14 days of delivery.
Depending on the issue, we may offer a replacement, exchange, or refund.
Please provide your order number and clear photos or videos showing the problem so we can review your request.
6. How Do Refunds Work?
Once your refund is approved, it will be issued to your original payment method.
We typically process approved refunds within 2–3 business days.
After we issue the refund, your bank or payment provider may require additional time to post the funds to your account. Processing times vary depending on the financial institution.
If you have not received an approved refund after the expected processing period, please contact us at manpunchpod@gmail.com.
7. Can I Cancel My Order?
If you need to cancel your order, please contact us at manpunchpod@gmail.com within 6 hours of placing your order.
Because orders may enter production shortly after they are placed, we cannot guarantee cancellation after this period.
If your cancellation request is accepted before the order enters production, the payment will be refunded to your original payment method.
8. Contact Us
For questions about returns, refunds, replacements, or cancellations, please contact:
ManPunchPOD
Email: manpunchpod@gmail.com
Business Address: 30 N Gould St Ste R, Sheridan, WY 82801, United States